NEW

Built-In Lead Capture CRM — SMS, Email, Dashboard Alerts

Every lead on your website triggers SMS + email + dashboard alert within 30 seconds. No missing leads, no spam folders, no sticky notes. You see every job opportunity before your competitors even know it exists.

Try the CRM Free → See Pricing

$30/month intro · CRM included · no setup fee

crm.tradespro.com.au/leads

Today's Leads

Sarah — Bathroom Reno

Campbelltown · 2 min ago

New

Mark — Switchboard Upgrade

Parramatta · 15 min ago

Contacted

Jen — Gutter Replacement

Liverpool · 1 hr ago

Quote Sent

The problem

The Problem With Separate Tools

Most trade websites send leads to an inbox. That's where they die.

Lost in the Inbox

Website form → email inbox sounds simple — until the lead lands in spam, or you're on a job and don't check email for 6 hours. By the time you see it, they've called someone else.

No Central Dashboard

Leads come in from email, SMS, phone calls, walk-ins. You're juggling three spreadsheets, a notebook, and your memory. There's no single place to see everything.

No Systematic Follow-Up

Who did you call yesterday? Who needs a callback? Who got a quote but never booked? Without a system, leads fall through the cracks. Research shows 80% of trade leads are never followed up after the first call.

Scattered Across Channels

A lead emails you, another texts, another fills your website form. Three different channels, three different places to check, three different opportunities to miss one. That's not a system — that's chaos.

The CRM is included. Every plan. No separate subscription, no add-on fee. You get a professional lead management system for the same $30/month.

How it works

How TradesPro's Built-In CRM Works

From form submission to booked job — in under 60 seconds.

Customer Fills Form

On your website, the customer selects a service, enters their details, and clicks submit. Takes 30 seconds.

SMS Alert Sent

"New lead from Sarah — bathroom reno, Campbelltown." You get it within 30 seconds. On the tools or driving — you see it.

Email Backup

Full details arrive in your email inbox as well. A complete record of every lead, searchable and permanent. Never lose a lead to a deleted text.

Dashboard Updated

The lead appears in your CRM dashboard. You can mark it as responded, quoted, won, or lost. Full pipeline visibility.

Real-time

Real-Time Notifications — You Never Miss a Lead

Three layers of notification. Redundant, instant, always-on.

SMS Notification

You receive

"New lead from Sarah — bathroom reno, Campbelltown. Tap to view full details."

The fastest way to know a lead is waiting. You get the SMS within 30 seconds of form submission. Works on any phone. No app required.

Email Notification

You receive

Full form details: name, phone, email, service needed, suburb, preferred time, message. Sent as a clean formatted email.

Email is your backup record. Every lead is documented with timestamp, source, and full details. Searchable, permanent, never lost.

Dashboard Alert

You see

Lead list sorted by recency. Red badge on new leads. Hot/warm/cold scoring. One-tap call button next to every lead.

The full lead management interface. View all leads in one place, add notes, update pipeline stages, and export data. Your command centre.

Features

Lead Management Features

Everything you need to track, manage, and convert every lead that comes through your site.

View All Leads in One Place

All website form submissions appear in a single dashboard — sorted by date, status, and lead score. No more checking three different places.

Add Notes to Every Lead

Quote sent, follow-up scheduled, price discussed — log it against the lead. The next time you look, the full conversation history is right there.

Pipeline Stages for Trades

New → Contacted → Quote Sent → Won. Simple, intuitive stages that match how you actually work. Move leads through the pipeline with one click.

Export to Your Existing CRM

Already using ServiceM8, Tradify, or AroFlo? Export your leads in one click. TradesPro integrates with the tools you already use via Zapier.

Integration

Integration & Automation

Your CRM connects to the tools you already use. Plus smart automations that save you time.

CRM Integrations

Syncs with ServiceM8, Tradify, and AroFlo via Zapier. New leads automatically appear in your job management system. No manual data entry, no double-handling. Your workflow stays the same — the CRM feeds it.

Auto-Confirmation SMS

When a customer fills your lead form, they automatically receive a confirmation SMS. "Thanks Sarah — we received your enquiry and will call you within 2 hours." Professional, instant, no manual work.

Quiet Hours

Set quiet hours so you don't get SMS notifications after 6 PM or on weekends. Leads are still captured — they just queue up for delivery when your working hours start. You rest, the CRM keeps working.

Smart scoring

Know Who to Call First

Not all leads are equal. The CRM scores every lead so you prioritise the ones most likely to book.

Hot Leads

Visited your pricing page multiple times. Downloaded your lead magnet. Requested an urgent service. These leads are ready to hire — call them first. The CRM marks them with a red "Hot" badge so they stand out immediately.

Warm Leads

Submitted a general enquiry form. Browsed service pages but didn't request a quote. These leads need a follow-up call or email. The CRM tracks how long since their last interaction so you know who to re-engage.

Cold Leads

Downloaded a guide but never followed up. Submitted a form months ago. These leads still have potential — the CRM keeps them in your pipeline and reminds you to send a follow-up email or seasonal promotion.

Frequently asked questions

Is the CRM included in the $30/mo plan? +×

Yes — the complete lead capture CRM with SMS notifications, email alerts, dashboard, pipeline management, and quiet hours is included in every TradesPro plan. No separate subscription. No per-user fees. The $30/month intro price covers everything.

How fast do I get notified when a lead comes in? +×

Within 30 seconds of form submission. The SMS fires immediately, the email follows within 60 seconds, and the dashboard updates in real time. Three redundant notification channels ensure you never miss a lead.

Can I export leads to my existing job management software? +×

Yes — TradesPro integrates with ServiceM8, Tradify, and AroFlo via Zapier. New leads can be automatically pushed into your existing system. You can also export lead data as a CSV file at any time.

What happens to leads submitted outside business hours? +×

Leads are captured 24/7 regardless of your notification settings. If quiet hours are active, the lead is stored in your dashboard and the SMS notification is queued for delivery at your specified start time. You never lose an after-hours lead.

Can multiple people on my team use the CRM? +×

Yes — the CRM supports multiple users. Each team member can see and manage leads. You control who has access. The $30/month intro includes your whole team. Additional users are $3/user/month.

Try the CRM Free →

Stop losing leads to spreadsheets and spam folders. Every enquiry gets captured, tracked, and followed up.

Not happy in 30 days? You get every dollar back. You keep the files. No risk. If the CRM doesn't help you capture and convert more leads than before, we refund everything.

Intro price: $30/mo for the next 3 spots. 30-day money-back guarantee. No contracts.

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