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REFERRAL SYSTEM

Turn Every Happy Customer Into Your Next Job

Word-of-mouth is how most tradies grow — but it's feast or famine. TradesPro gives every happy customer a unique link, a branded page, and a one-tap way to refer you. New leads land straight in your CRM. No chasing, no spreadsheets.

$30/month intro · referral system included · no setup fee

tradespro.com/dashboard/referrals
24
Links Sent
18
Clicked
11
Leads
7
Jobs Won
Top Referrers
1
S
Sarah M.
3 jobs
2
D
Dave P.
2 jobs
3
K
Karen T.
2 jobs
The problem

Word-of-Mouth Alone Is Not a Business Plan

"The best jobs come from word-of-mouth." True. But when referrals slow down, the phone stops ringing — and you've got no way to turn that around.

Feels Awkward to Ask

"I don't want to seem pushy or needy." So most tradies never ask at all — even after a job the customer loved. The ask window closes in under 24 hours, and then it's gone.

No System

"Customers say they'll pass my number on. Half forget." Without a system, referrals are random. You can't turn up the volume when work is slow.

Too Much Friction

"Just Google us" is too hard. A new customer has to find your business, look up your number, and remember your name. Most don't bother. You need a one-click link.

No Visibility

"My best work doesn't get seen." Even when referrals do happen, you have no idea who referred who — so you can't thank them, reward them, or build on it.

TradesPro gives you the system. Every happy customer gets a link. Every referral is tracked. Every won job gets attributed — automatically.

How it works

How TradesPro's Referral System Works

Five steps. One system. Runs itself after you set it up.

1

You send the link to a happy customer

After a job is marked Won, TradesPro automatically generates a unique referral link for that customer — something like tradespro.com/ref/abc123. It's sent with a short thank-you message. You can customise the message — or let the default do the work.

Link is unique per customer — so every referral is tracked back to them
Sent via SMS in under 60 seconds of marking the job Won
2

Their mate sees your branded landing page

When someone clicks the link, they land on a page that's all about you. Your business name, your rating, your photo, and your customisable special offer — for example: "Book now and get a free inspection + $50 off."

Branded with your business name, rating, and photo
You set the offer — "free inspection", "$50 off", "priority booking" — whatever works for your trade
3

They save your number with one tap

No searching. No typing. One tap on the page saves your business contact directly to their phone as a contact card (vCard). Your name, number, and business are saved — and you're right there when they need you.

Works on iPhone and Android — no app install needed
They can also book straight from the page if they're ready now
4

The new lead lands in your CRM — already attributed

When the prospect fills in your enquiry form, the lead appears in your TradesPro CRM with a tag showing who referred them. You know exactly which customer sent them, before you even pick up the phone.

SMS alert on new referral leads — same as regular leads
Referral source is tagged automatically — no manual tracking
5

Job won — thank your referrer

When you mark the referred job as Won, you're prompted to send a thank-you to the person who referred them. A reward, a voucher, a simple thank-you message — your call. It keeps the loop going and builds loyalty.

Prompted automatically — so you never forget to say thanks
Customers who feel appreciated refer again and again
Branded page

What the Prospect Sees

Most referrals fail because there's too much friction. "Just Google us" means the prospect has to search for you, find the right business, and work out how to contact you. Half don't bother.

Your branded referral page removes every barrier. It shows who you are, what you do, your rating, and a clear offer — all in one place. One tap to save your number. One tap to book.

Your business front and centre

Business name, trade, rating, and a personalised offer. The prospect sees exactly who they're dealing with before they even call.

One-tap save to phone (vCard)

Tap once. Your name and number are saved as a contact. Works on any phone. No app install, no typing.

Customisable special offer

Set the offer that works for your trade. Free call-out. $50 off first job. Priority booking. You pick it — and change it any time.

tradespro.com/ref/abc123
Referred by Sarah M.
M
Mike's Plumbing
Licensed plumber · Sydney & surrounds
4.9 (63 reviews)
Special offer for you
Book now and get: free inspection + $50 off your first job
Save to phone
Request a quote
Dashboard

Full Funnel Visibility — From Link to Won Job

You can't grow what you can't see. The referral dashboard shows you exactly what's working.

Links Sent

How many referral links you've sent out and to which customers. See who received a link and when.

Clicks

How many people actually viewed your branded page. Low clicks? The link may need a better message.

New Leads

How many of those clicks turned into actual enquiries. Each lead is attributed to the customer who referred them.

Jobs Won

How many referred leads turned into actual work. The only number that really matters — and you see it clearly.

Top Referrers Leaderboard

See which customers are sending the most referrals. Reward your best advocates. A leaderboard makes it visible — and people love being recognised.

Before vs after

Referrals Before TradesPro vs After

See the difference a system makes.

Without a referral system

Referrals happen randomly — you have no control
You ask awkwardly (or not at all)
Prospects have to Google you — most don't bother
No idea which customer sent which lead
Forget to thank referrers — they stop referring
Feast or famine — when referrals dry up, so does the work

With TradesPro referral system

Every happy customer gets a link — automatically
No awkward ask — the system does it for you
One tap to save your number — zero friction for the prospect
Every lead tagged with who referred them
Prompted to thank referrers when the job is won
Full dashboard shows links → clicks → leads → jobs won

Frequently asked questions

Is the referral system included in the $30/mo plan? +×
Yes — the referral system with unique links, branded landing pages, vCard save, CRM attribution, and funnel dashboard is included in every TradesPro plan. No extra fee. The $30/month intro price covers everything.
What is a vCard and how does the "save to phone" work? +×
A vCard is a digital contact card. When someone taps "Save to phone" on your referral page, your business name and number are automatically added to their phone's contacts — just like adding a contact normally, except it takes one tap. Works on iPhone and Android.
Can I customise the special offer on the referral page? +×
Yes — you set the offer text in your dashboard. Common examples: "Free inspection + $50 off your first job", "No call-out fee for new customers", "Priority booking this week". You can change it at any time.
How does the system know which customer referred a new lead? +×
Each referral link contains a unique code tied to that customer. When a new prospect clicks the link and fills in your enquiry form, the system reads the code and tags the lead in your CRM with the referrer's name automatically.
What if a customer doesn't want to refer anyone? +×
No pressure — the system just sends a friendly thank-you with the link included. There's no obligation and nothing pushy. Customers who are happy are usually glad to share. Those who aren't simply don't click it.
Related features

Works best with

Review Automation Lead Capture CRM Pricing

Stop leaving referrals to chance. Give every happy customer a link and let the system do the rest.

Not happy in 30 days? You get every dollar back. You keep the files. No risk.

Intro price: $30/mo for the next 3 spots. 30-day money-back guarantee. No contracts.

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