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REVIEW AUTOMATION

Get More 5-Star Reviews — Without Ever Having to Ask

When a job is marked Won, TradesPro automatically sends the customer a review request. Trackable link. Gentle 3-step follow-up. Stops the moment they click. You confirm the review — and your dashboard shows the full picture.

Start Getting Reviews → See Pricing

$30/month intro · review automation included · no setup fee

tradespro.com/dashboard/reviews
31
Sent
22
Clicked
14
Confirmed
Recent requests
S
Sarah — Bathroom Reno
Sent Day 0 · clicked
Confirmed
M
Mark — Switchboard
Follow-up Day 3 · clicked
Clicked
J
Jen — Gutter Replace
Sent Day 0 · not clicked yet
Sent
The problem

The #1 Reason Tradies Don't Get Enough Reviews

It's simple. They don't ask. And there are four reasons why.

Feels Awkward

"I don't want to seem pushy or needy." So they finish the job, shake hands, and never ask. The customer is happy — but nobody else ever knows it.

No System

"Customers say they'll do it — then they forget." Good intentions don't become reviews. Only a system does.

Too Much Friction

"Just Google us" is too much work. Customers need a one-click link that opens straight to the review page — pre-logged in on mobile. Anything else and most won't bother.

The Window Closes Fast

"Customers are happiest right after the job's done — but the motivation's gone by day 3." By the time a tradie remembers to ask, the moment has passed.

TradesPro solves all four problems at once. The moment a job is marked Won, the system takes over — so you never have to remember, and never have to feel awkward.

How it works

How Review Automation Works

Job Won = review requested. Automatically. You don't have to do a thing.

1

You mark the job as Won

Go into your TradesPro CRM and mark the job Won. That's it — that single action is all the system needs. Everything else is automatic.

No separate step, no reminder to set — just mark Won and move on
2

The review request goes out — with a trackable link

Within hours, the customer gets a message from you. It's friendly, short, and has a direct link to your Google, Facebook, or 2GIS review page — already open, ready to go. One tap and they're leaving you a review. No searching, no signing in.

Works on Google, Facebook, and 2GIS
The link is trackable — the system knows when they clicked it
Message is customisable — or use the ready-made default
3

Gentle follow-up — stops the moment they click

Not everyone acts on the first message. The system sends two gentle reminders over the next 10 days. As soon as the customer clicks the link, every follow-up stops. No badgering. No spam. Just the right nudge at the right time.

Day 0

First request sent

Fires as soon as the job is marked Won. Customers are happiest right now.

Day 3

First follow-up — only if not clicked

A gentle reminder. Friendly, not pushy. Sent only if the customer hasn't clicked the link yet.

Day 10

Final follow-up — then stops

Last message in the sequence. After this, the system stops regardless. No spam, ever.

Stopped

Sequence ends immediately when they click

The moment the customer taps the review link, all further messages stop. No overreach.

4

You confirm the review

Once the review is live, you mark it as confirmed in your dashboard. It's a simple tick — and it keeps your numbers honest. The system shows you exactly how many reviews were actually posted, not just requested.

One tap in the dashboard to confirm the review was received
Works across Google, Facebook, and 2GIS
Dashboard

See Exactly What's Happening — Sent, Clicked, Confirmed

Your review dashboard gives you the full funnel at a glance.

Sent

How many review requests went out and when. You see every customer on the list — and which step of the sequence they're on.

Clicked

How many customers actually tapped your review link. When they click, the follow-up sequence stops automatically — tracked in real time.

Confirmed

Reviews you've verified as posted. Your dashboard shows the real count — not just clicks, but actual reviews on Google, Facebook, or 2GIS.

Platforms

Works Across Google, Facebook, and 2GIS

Wherever your customers are looking, your reviews show up.

Google Reviews

The most important review platform for local tradies. Your Google rating shows up right in search results — and in Google Maps. More reviews = higher ranking = more calls.

Facebook Reviews

A lot of Australians check Facebook pages before calling a tradie. Your star rating and recommendations are front and centre when someone searches your business on Facebook.

2GIS

2GIS is a major local directory used by millions across Australia. Reviews there help customers who start their search outside Google find and trust your business.

Review Automation works hand-in-hand with your Lead Capture CRM and Referral System. Jobs won in the CRM trigger review requests automatically — and great reviews make every referral link more convincing.

Frequently asked questions

Is Review Automation included in the $30/mo plan? +×
Yes — review automation with trackable links, the Day 0/3/10 follow-up sequence, multi-platform support (Google, Facebook, 2GIS), and the Sent/Clicked/Confirmed dashboard are all included in every TradesPro plan. No add-on fee.
What exactly triggers the review request? +×
Marking a job as Won in your CRM. That's the only trigger. The moment you move a job to Won, the review request fires automatically within hours. You don't have to set a reminder or take any other action.
What if the customer already left a review before the follow-ups? +×
The system tracks whether the customer clicked the review link. As soon as they click, all follow-up messages stop — so they won't receive Day 3 or Day 10 reminders if they already acted on Day 0. You then confirm the review is posted in your dashboard.
Can I customise the review request message? +×
Yes — you can edit the message templates in your dashboard to match your voice. The default templates are written to feel personal and non-pushy, but you can tweak the wording, timing, or platform links at any time.
Will customers get annoyed by the follow-ups? +×
The sequence is designed to be gentle. Three messages over 10 days — and it stops the moment they click. Most customers are happy to leave a review for a tradie they liked; they just need a nudge and a direct link. The system gives them both without overdoing it.
Does this work for all types of trade businesses? +×
Yes — plumbers, electricians, builders, roofers, landscapers, painters, tilers — any trade business that completes jobs and wants more online reviews. The system works the same way regardless of trade.
Start Getting Reviews →
Related features

Works best with

Referral System Lead Capture CRM Pricing

Your best work deserves to be seen. Let the system ask for you — every time.

Not happy in 30 days? You get every dollar back. You keep the files. No risk.

Intro price: $30/mo for the next 3 spots. 30-day money-back guarantee. No contracts.

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