Call tracking is on our roadmap. We're building it so Australian tradies can finally see which ads, pages, and listings are driving real phone calls — and stop spending money on channels that don't deliver.
Most tradies run a mix of marketing — Google Ads, Facebook, a Google Business Profile, maybe Yelp or a directory. When a customer calls, there's no way to tell which channel they came from. So when it's time to cut a budget or double down somewhere, it's just a guess.
Call tracking fixes this by assigning a different phone number to each marketing channel. Each number forwards to your existing business line, so customers notice nothing unusual. But behind the scenes, every call gets tagged with the source — you can see exactly which channel made the phone ring.
That data changes how you spend money. If Google Ads is driving 70% of your calls and Facebook Ads is driving 5%, that's not a hunch anymore — it's a clear decision. You stop paying for channels that look busy but don't deliver real phone calls.
You don't need more marketing. You need to know which marketing is actually working.
Beyond ad spend, call data also helps you catch missed calls faster. If a lead calls while you're on a job and nobody answers, you get an alert with the caller's number and which channel they came from — so you can call them back before they've already booked your competitor.
These are the features on the call tracking roadmap. Nothing below is live today — we'll update this page and notify interested tradies when it's available.
A script on your website that swaps your displayed phone number based on how a visitor arrived — Google Ads, organic, social, referral. Each source shows a different number. Customers still dial a normal local number — the attribution happens invisibly.
Coming soonEach marketing channel will get its own local tracking number that routes to your main business line. Google Ads, Facebook, Yelp, your email signature, flyers — every channel gets attributed. Your customers dial a local number; you get the call plus the source.
Coming soonPlanned to record inbound calls so you can review lead quality, identify common questions, and understand what customers say when they first reach out. Will include pre-call disclosure to satisfy Australian telecommunications regulations.
Coming soonA dashboard showing calls by source, answer rates, missed calls, and call volume over time. Filter by channel or date range. The goal: stop making marketing decisions by gut feel and start making them from actual call data.
Coming soonWhen a lead calls and you don't answer, you'd get an SMS within seconds — caller number, the channel they came from, time of call. So you can call back immediately rather than losing a hot lead to the next tradie on the list.
Coming soonPlanned integration with the TradesPro Lead Capture CRM so that call data — source channel, caller ID, duration — logs automatically against the right lead record. No manual entry, no attribution lost when a phone call becomes a booked job.
Coming soonWe're building call attribution for Australian tradies. If you want to know which channels are driving your phone calls, get in touch and we'll notify you when it's ready.
No price, no commitment. Just an early heads-up when it launches.
What we know now, and what's still being built.
Website, SEO, CRM, reviews, referrals — $30/month, all included.
Call tracking coming soon — get in touch to be notified.