Instant SMS alerts for every lead. Emergency call routing. Two-way SMS for quick quotes delivered on site. 40% faster response time.
Tradies are on roofs, in ceilings, under sinks, or operating machinery — they don't check email for 4-6 hours at a stretch. Customers expect fast replies: within 5 minutes for emergency services, within 2 hours for general enquiries.
Generic notification systems require an app download, app notifications enabled, and checking the app — three layers of friction that mean most notifications go unseen. 40% of after-hours leads who hit voicemail never call back — they call the next tradie on Google. Text message is the only channel every tradie has open and checks within minutes, no matter what they're doing.
Text message is the only channel every tradie has open and checks within minutes — no matter what they're doing.
No app to install. No permissions to grant. Just texts that book jobs.
A customer fills out your smart contact form — name, service, phone number, message. The form is submitted from your website on their phone or desktop.
You get a text: "[Lead Name] — [Service] in [Suburb]. Reply for quick quote or call [Number]." The message comes from a TradesPro business number — no app to open, no notification to swipe. Just a text.
You reply with a quick quote, a time, or "Call me" — it auto-sends to the customer as a professional text from your business number. The entire conversation is a single SMS thread. No copy-pasting numbers, no separate apps.
Without SMS, a lead goes to email — checked hours later when the tradie finishes the job. By then the customer has called three other tradies. With SMS, your phone buzzes within 5 seconds of form submission. You know before the customer has closed their browser tab.
Priya, an Adelaide HVAC technician, is 6 metres up on a roof. Phone vibrates. She climbs down, checks the alert, thumbs a reply, and books the job in under 60 seconds. That $350 service call would have waited 4 hours in an inbox.
You don't need to open a dashboard or copy a phone number. Reply directly to the alert SMS — "Can be there by 5pm. $89 callout + $50 diagnostic." Your response reaches the customer as a professional SMS from your business name, not your personal number.
Two-way SMS converts 28% more leads to quotes vs requiring a phone callback. Some customers prefer texting over talking. The SMS thread becomes your full conversation log, auto-recorded in the dashboard.
If the lead used the emergency toggle, the SMS arrives with a "EMERGENCY" prefix. The alert repeats after 5 minutes if you haven't replied. On supported phones, the emergency SMS can override silent mode.
You control quiet hours — set SMS to only notify during certain hours, or only allow emergency SMS after hours. Configure per-day if needed. Emergency SMS has saved countless after-hours leads that would have gone to voicemail.
No app to install, no notification permissions to grant, no settings to configure. Your phone buzzes within 5 seconds of every form submission.
Reply directly to the alert text and your response reaches the customer as a professional SMS from your business name. The full conversation logs in your dashboard.
Your personal mobile stays completely private. The customer sees your business name as the sender, never your personal number.
Emergency leads arrive with a clear prefix and repeat-alert logic for unresponded emergencies within 5 minutes. Never miss an after-hours burst pipe again.
Type a dollar figure, it sends as a complete quote message with professional formatting. Respond with a price in seconds from the SMS thread.
Every text, every response, every timestamp recorded in the dashboard. Useful for dispute resolution, records, and follow-up tracking.
No add-on fees. Unlimited SMS alerts, two-way conversations, emergency routing — all included in your $30/mo flat fee. No per-message charges.
30-day satisfaction guarantee. You keep your files if you cancel.