Smart forms with conditional logic that route enquiries to your SMS and email the instant someone submits. Emergency toggle. Availability calendar. Service-type selector. All included.
Conditional logic fields for smart routing
Emergency toggle with instant SMS alert
Availability calendar + auto-response email
Generic forms dump everything into one inbox — emergency calls mix with "can I get a quote sometime next week" enquiries with no priority flag. Tradies routinely miss after-hours leads because there's no way for a customer to mark urgency on a standard form.
Without qualification questions, tradies waste time calling back tyre-kickers who aren't ready to book or who need a service the tradie doesn't offer. Form abandonment is high when visitors face too many generic fields — conditional logic shows only relevant fields per service, reducing friction. A plain form gives the tradie zero context before calling back.
The lead you respond to first is the job you win. A smart form turns every visitor into a qualified lead with context.
Set it up once. Captures and qualifies leads while you're on the tools.
The first field is a service-type dropdown you fully control. A plumber might list "Hot Water System," "Blocked Drain," "Burst Pipe Emergency," "Bathroom Renovation." Selecting a service determines which additional fields appear.
Selecting "Burst Pipe Emergency" reveals an emergency toggle. Toggling it shows a priority message and hides non-urgent fields. For non-emergencies, an availability calendar appears showing your next 7-14 open slots.
Submission triggers two simultaneous notifications: an SMS to your mobile within 5 seconds AND an email with full details. If the emergency toggle was on, the SMS gets a priority prefix and a follow-up alert if you don't respond within 5 minutes.
Before smart forms, every visitor saw the same generic form — name, email, phone, message — regardless of whether they had a burst pipe emergency or a routine question. No context meant every call-back started from zero.
Conditional logic shows, hides, or reorders questions based on what the visitor selects. A burst pipe emergency shows only urgent fields. A bathroom renovation enquiry shows the availability calendar and project details. Each visitor gets the right form.
An after-hours burst pipe shouldn't wait until morning. The emergency toggle instantly marks urgency, routes directly to your mobile with a priority prefix, and sends a follow-up SMS if you don't respond within 5 minutes.
Steve the plumber goes to bed at 10 PM. At 11:30 PM, a homeowner in Surry Hills discovers a burst pipe. She finds Steve's site, toggles emergency, and submits. Steve's phone buzzes: "EMERGENCY — Burst pipe, Surry Hills." He calls back in 2 minutes, confirms the address, takes the job. Without the smart form, that lead sits in an inbox until morning.
Every form submission is stored in your dashboard with full details: source attribution (Google, Facebook, direct, referral), timestamp, service selected, and response status. You see exactly where your leads come from and which services generate the most enquiries.
Auto-response confirmation emails go to the visitor with your business branding — not a generic receipt. The spam filter blocks bots silently without annoying CAPTCHAs.
Show, hide, or reorder questions based on what service the visitor selects. Only relevant fields — no tyre-kicker questions, no friction.
One tap marks urgency, routes directly to your mobile with priority prefix and repeat alert. Never miss an after-hours emergency again.
Visitors see your open slots and can self-schedule a call window or preferred time. Reduces back-and-forth scheduling messages.
Unlimited service options, reorderable, changeable anytime. List exactly what you do — hot water systems, switchboard upgrades, whatever.
Sent instantly to the visitor with your business branding. Professional follow-up that confirms receipt and sets expectations.
Blocks bots and scrapers without annoying CAPTCHA challenges or "select all traffic lights" puzzles. Real visitors fill the form fast — bots get blocked silently.
No add-on fees. Smart forms, conditional logic, emergency toggle, availability calendar, and dual routing — all in your $30/mo subscription.
30-day satisfaction guarantee. You keep your files if you cancel.